Effects of Agile Supply Chain Practices on Performance of Healthcare Sector in Tanzania

A Case of Selected Public Hospitals in Dodoma City

Abstract

Despite of the importance of agile supply chain practices in health care still agile supply chain practices lagging behind in healthcare organization. This study aimed to examine the effects of agile supply chain on performance of health care in Dodoma city. This research was conducted at Dodoma Municipality in Benjamin Mkapa hospital and Dodoma general hospital. y. Data were collected by using both primary source of data and secondary source of data. Primary data was collected by using questionnaire and interview while the secondary data was collected by using documentary review and the study used the sample size of 236 respondents. Cross- sectional research design was employed and purposive sampling technique was used to select respondents of the study. Data were analyzed by using logistic regression analysis model. Results indicated that treatment conducted at reasonable time, waiting for registration, ICT uses in healthcare operations, reduction of path flows and quick medical assistance have positive significantly relationship on performance of healthcare in terms of patients satisfaction whereas time to contact medical personnel, effective communication and quick response with change number of patients has insignificant relationship towards patients satisfaction.. The study conclude that agile supply practices had positive significance influence on the performance of healthcare organization in the study area. The study recommends that the Government should employ adequate number of doctors, nurses, pharmacists and laboratory technicians in order to smoothen the daily operations of public hospitals.